Foksy goods refund policy

  • Foksy has a strict quality control to guarantee high standard production.
  • If you receive goods with any defection or damage, please contact us within 3 working days.
  • If confirmed to be a quality problem, we are committed to reproduce the goods for free or refund the money.
  • After refund agreement confirmed, we will refund the money within 7 working days after goods returned and received.
  • When returning goods, customers only need to pay for returning freight and tariff, we will bear the cost of reproduction and resending.
  • The returning goods must be unused.
  • When returning goods,we suggest the logistics way with tracking number.We have no responsibility for packing lost during transportation.
  • It is unacceptable returning the goods without contacting us.

-Foksy Team


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