Foksy goods refund policy
- Foksy has a strict quality control to guarantee high standard production.
- If you receive goods with any defection or damage, please contact us within 3 working days.
- If confirmed to be a quality problem, we are committed to reproduce the goods for free or refund the money.
- After refund agreement confirmed, we will refund the money within 7 working days after goods returned and received.
- When returning goods, customers only need to pay for returning freight and tariff, we will bear the cost of reproduction and resending.
- The returning goods must be unused.
- When returning goods,we suggest the logistics way with tracking number.We have no responsibility for packing lost during transportation.
- It is unacceptable returning the goods without contacting us.